About Us

Mr Luck Casino is an online casino for players in the United Kingdom. We bring slots, live dealer tables and jackpot games together in a single account that works on desktop and mobile through the same log-in.

Our lobby is built from the catalogues of established game studios, and it is organised so you can find what you came for: new slot releases, long-running series, table classics such as roulette and blackjack, and live rooms hosted by real dealers. Game outcomes are produced by the supplier's random number generator, which is tested independently before a title appears with us.

We would rather set out standards you can hold us to than describe what we hope to be.

• Fair play. Results are decided by the game supplier's certified random number generator, not by us, and return-to-player information is shown in each game's help panel.
• Fast payouts. Withdrawals are processed as soon as our checks are complete, using the methods, timescales and limits shown in the cashier.
• Clear terms. Wagering requirements, bonus conditions and payment rules are written in plain English and available before you opt in.
• Safer gambling. Limits, time-outs and self-exclusion sit inside your account settings, not buried behind support requests.
• 18+ only. Our services are for adults aged 18 or over, and we confirm this as part of registration.

Three things do most of the work here: knowing who holds an account, protecting the money that moves through it, and answering questions quickly when something is unclear.

Account verification

We hold a gaming licence and verify every account. That means confirming your identity, age and address, and in some cases the payment method you use. Checks usually happen at registration or before a first withdrawal, and we will tell you exactly which documents we need and how to upload them securely.

Secure payments

Deposits and withdrawals are handled through established payment providers over encrypted connections. We do not store full card details on our own systems, and withdrawals are returned to the method used to deposit wherever the provider allows it.

Support around the clock

Our support team is available every day of the year through live chat on the site and by e-mail at support@casinomrluck.co.uk. Complaints are looked into by a senior member of the team, and we will keep you updated until the matter is closed.

Gambling should stay affordable and enjoyable. You can set deposit limits, take a time-out or self-exclude at any point from your account settings, and we will apply those choices immediately.